Job Description

Job ID 26-083

Senior Business Systems Analyst

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda 

As part of Barracuda’s Business Systems team, you will have broad exposure to the entire Barracuda business along with the data and analytics to drive the organization’s most critical strategy, decisions and operations. You will be responsible for the complex business processes and systems that revolve around order management and sales operations. This role reports into the Director of Business Systems Operations.

What you’ll be working on  

• Identify, analyze, and improve upon existing business processes within the organization to optimize operational efficiencies and maintain a global process.   
• Responsible for direct interaction with stakeholders including, but not limited to, eliciting comprehensive business requirements and use cases and recommending appropriate solutions.  
• Accurately translate business requirements to detail-level system specifications  
• Engage with Technical Architects and Developers on technical strategy and designs to meet the business needs  
• Work with Development, QA, and other teams to communicate, verify, document and test the desired functionality changes.  
• Manage multiple competing priorities through effective organization and communication.  
• Work within or across multiple project teams to ensure that blockers are resolved, and communication gaps are plugged quickly and efficiently.  
• Ensure quality and completeness of the finished product by participating in user acceptance testing, ensuring that acceptance criteria are met.  
• Acts as a thought leader to drive solutions

Experience and Requirements

• Salesforce experience required 
• Bachelor’s degree or equivalent relevant experience  
• 5+ years of hands-on experience of configuring or developing with Salesforce platform and tools in quote to order management function. 
• 5+ years of hands on experience documenting, researching, solutions and coordinating technical and business process solutions  
• Demonstrated understanding of sales and order process, systems, and domain data 
• Experience with Order Management in a two-tiered sales model  
• Experience with adjacent Systems MuleSoft /Boomi, NetSuite, Workday systems  
• Experience with consumption-based Billing Platforms a strong plus 
• Business acumen of MSP’s (Managed Service Providers) a strong plus

Skills

• Self-starter and highly detail oriented, with a willingness to roll up your sleeves 
• An architecting mindset, attuned to creating highly efficient, clean and scalable processes 
• Strong project management experience  
• Exceptional communication skills, both written and oral 
• Highly professional team player who collaborates and problem solves in a highly matrixed cross-functional environment 
• Proven success working a highly collaborative, matrixed environment, with a track record of measurable business impact 
• Capability to demonstrate critical thinking and proven track record of positive change 
• Exceptional understanding of Agile methodology, Scrum, SAFe, and Agile tools  
• Strong competency in the Atlassian tool suite 

(Individuals in Colorado, California, New York City, Washington State, and Westchester County (NY), are not eligible to apply for this position).

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