Job Description

Salesforce Automation Engineer

Hybrid Few Times in a Month

Location - 1220 Washington Avenue, Bldg. 7A, 4th Floor, Albany, NY 12242

Client: NYS ITS - New York State Office of Information Technology Services

06 12 Months Contract Based Project with Possible Extension Ahead

Duties and Responsibilities to be performed by the consultant
It is a full time 8 hours per day job (9:00am to 5:00pm or 8:30 am to 4:30 pm). An automation engineer for Salesforce is responsible for implementing Salesforce solutions that enable program capabilities such as case management, eligibility, and citizen engagement. Working under the guidance of the Solution Architect, a Salesforce developer turns architecture blueprints into functional, high performing, and secure applications that meets agency s needs.

Mandatory Qualifications

• Level II-More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a Automation Engineer
• Level II- More than seven (7) years of Salesforce development experience using various Salesforce products (e.g. Service Cloud, Data Cloud , CRM/Case Management etc).
• Level II- More than 3 years of experience in configuring and customizing Salesforce solutions using declarative tools (Flows, OmniStudio, Validation Rules) and Apex/LWC where needed to automate business process and case management processes.

Desirable Qualifications

• 6 months of expereince in integrating Salesforce with other business applications using REST/SOAP APIs, Named Credentials, and middleware (MuleSoft and other API & integration platforms).
• 1 year of experience in Salesforce data model and security model
• 6 months of experience in configuring Salesforce Public Sector Solutions
• 6 months of experience in configuring case management for public sector.
• Salesforce Certified Platform Developer certificate

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