E-commerce Customer Service & Returns Specialist Job at Portable Blowout, Los Angeles, CA

NTJFUVBEc1FVZlNRNUlTV3l3MUxSNWp1bmc9PQ==
  • Portable Blowout
  • Los Angeles, CA

Job Description

Our Growing E-commerce company seeks full-time associates to join our growing team.

Job duties include but are not limited to the following:

  • Answer customer inquiries regarding orders and returns. Assist customers in processing RMA tickets, refunds, and replacements.
  • Process shipping claims.
  • Responsibly handle customers in a timely and accurate manner with professionalism, knowledge, and enthusiasm.
  • Complete all projects in a timely and satisfactory manner, as assigned by the Manager.
  • Increase customer satisfaction by quickly resolving dispute claims
  • Investigate customer claims by gathering necessary information and documentation
  • Order picking, packing, shipping (occasionally)
  • Receiving and restocking returns inventory.
  • Must be organized and able to multi-task.
  • Must be responsible, professional, and reliable.


Qualifications:

  • Ability to follow instructions/quick learner
  • Must be detail-oriented
  • Have good oral communication skills
  • Computer literate – basic
  • One year of experience in a warehouse role
  • Ability to lift 40-50 pounds (for some roles)
  • Must be fluent in English


Job Type: Full-time

Schedule: Monday to Friday


Work Location: One location

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Outcome-oriented -- results-focused with a strong performance culture
  • Stable -- traditional, stable, strong processes
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

Job Tags

Full time, Monday to Friday,

Similar Jobs

Guy's Quality Meats

Meat Cutter/Butcher Job at Guy's Quality Meats

 ...Guy's Quality Meats is a Full line Food Service Distributor & Retail Butcher Shop. The company has been in business for over 20 years. It is currently looking to hire a Meat Cutter/Butcher . Job Details: Working Days Monday - Saturday. Full-Time or Part-Time... 

Brooks Sports Inc

Senior Designer, Inline Footwear Design Job at Brooks Sports Inc

 ...s why were driven to create gear and experiences that take people to the place that makes them feel more alive whether its a headspace, a feeling, or a finish line. Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration... 

WellSpan Health

Medical Laboratory Scientist (Certified) - Core Lab - Evenings Job at WellSpan Health

 ...progressively greater skill levels under varying degrees of supervision, records results. May...  ...May consult with medical staff and other health care providers on matters relating to...  ...Required and Medical technology or a related science. Required Licenses: Certified... 

Actionet Inc

Call Center Manager Job at Actionet Inc

 ...ActioNet has an opportunity for a Call Center Manager requiring a Public Trust clearance in the Washington, D.C. metro area. Hybrid work is available. You will play a multifaceted role and be the first point of contact for troubleshooting hardware/software, computer... 

Aveanna Healthcare

Hospice Area Sales Director Job at Aveanna Healthcare

 ...counterpart to exceed the targets established for the company budget. The territory this director will oversee will cover the following Hospice locations: Mobile, Fairhope, Andalusia, Dempolis, Greenvile and Montgomery, Pelham, Gardendale, AL. Along with Duluth and Griffin,...