Job Description
Cenlar is the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of respect, trust, integrity and care. A promote-from-within philosophy, and opportunities for continuous professional growth make Cenlar a great place to launch or boost your career.
Director, Compliance
The Director, Compliance develops, implements, and maintains the Compliance Risk Assessments, Compliance Advisory function, Compliance Management System Testing Program, and Regulatory Compliance Change Management Program. The Director, Compliance manages and directs the Compliance Risk Assessment and Testing Teams, Compliance Advisory Teams, and Regulatory Change Management Team.
Responsibilities: - Assists the Chief Compliance Officer in the oversight of the Compliance Management System
- Provides leadership and guidance to the Compliance Risk Assessment Compliance Management System Testing and Compliance Risk Assessment Teams and effectively answer their day-to-day questions and issues
- Develops, implements, and maintains the Compliance, BSA/AML/OFAC, NACHA, Fair Servicing, and Privacy Risk Assessments
- Develops, implements, and maintains the Compliance Management System Testing Program, which is conducted to evaluate and validate the compliance control environment
- Develops, implements, and maintains the Compliance Management System Testing Schedule, which is established based on the Compliance Risk Assessments
- Develops, implements, and maintains the Compliance Management System Testing methodologies and procedures, which define and establish the baseline approach for the Compliance Department and Testing Team to conduct testing of the Cenlar Compliance Management System
- Ensures assigned testing and risk assessment responsibilities are performed timely with high level of quality documentation and report writing skills
- Upon compliance test completion, conducts a meeting with the applicable teams on the preliminary findings. This requires owner assignment, root cause analysis, and remediation plan documentation for each finding from the applicable areas within the designated timeframe
- Composes final report for submission to the Chief Compliance Officer
- Develops, implements, and maintains the Compliance Issues Management methodologies and procedures, which ensures identified issues are evaluated for violations of regulatory requirements and remediated appropriately
- Develops, implements, and maintains the Compliance Training Program, which is established to ensure enterprise-wide and job specific training is developed, updated regularly and delivered to all employees.
- Develops, implements and maintains the Compliance Advisory function, which ensures all changes to borrower communication are compliant, provides responses to daily internal business unit questions, provides governance over compliance specific tables in MSP, supports Third Party Risk Management and Attorney Governance Committees, and provides compliance expertise on enterprise approved projects
- Manages oversight over complaint management and performs analysis looking for red flags to determine where to perform deeper dives or analysis to detect potential systemic issues.
- Manages the regulatory change management team within the effective date timeframes and oversees the Regulatory Change Management Team. Responsible for the ownership and implementation of the Regulatory Change Management Program and management of the Regulatory Change Management mailbox
- Ensures all regulatory changes are implemented timely and in accordance with applicable requirements
- Works with direct reports to develop and monitor individual and departmental goals and provide effective feedback and guidance on a regular basis. Holds managers accountable for meeting these goals
- Leads effective performance management and professional talent development across all respective departments
- Appropriately assess risk when business decisions are made, include but not limited to compliance and operational risk. Demonstrate consideration for Cenlar’s reputation as well as our clients, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
- Ensure all activities are in accordance with Cenlar’s approved risk appetite statement and applicable compliance and regulatory requirements.
Qualifications: - Bachelor’s degree or equivalent experience
- Minimum of 10 years of experience in financial services industry
- Certified Regulatory Compliance Manager (CRCM) Certification is recommended
- Strong management skills
- Understanding of regulatory processes, activities, and requirements preferably of a mortgage servicing company
- Knowledge of compliance risk management concepts, frameworks, methods, and good governance practice
- Ability to build effective relationships with a proven ability to build trust and credibility through interpersonal skills, communications, actions, and presence
- Strong communication skills, both oral and written, and the ability to communicate clearly
- Effective listening, communication, and presentation skills
- Strong problem solving and analysis skills to come up with a mutually acceptable solutions utilizing available resources with diverse perspectives
- Excellent coaching and counseling skills
- Excellent organizational skills and ability to multi-task to manage multiple large-scale complex projects enterprise-wide.
Total Rewards: At Cenlar, you’ll receive an outstanding benefits package that includes paid medical, dental, and life insurance, 401(k), and tuition assistance as well as opportunities for training and professional advancement.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, or status as a protected veteran.
Cenlar is a Drug-Free Workplace committed to maintaining a safe, healthy, and productive work environment. All employment offers are contingent upon successfully passing any required drug screening in accordance with applicable laws and company policy.
Cenlar complies with the Americans with Disabilities Act and state laws. Applicants needing accommodation for any hiring step—such as completing a form, test, or interview—should let us know by contacting recruitment@cenlar.com
Job Tags
Full time,