Job Description

SUMMARY:

Reporting to Director of Operations (Medical) in conjunction with the Dental Manager. The Goleta Dental Outreach Coordinator is responsible for increasing community awareness and participation in the Goleta Dental Neighborhood Clinics (SBNC) services and programs. Provides patients and clients with assistance on making appointments and referrals dental and community services. In addition, this position facilitates and assists with dental health promotion classes and presentations. All aspects of this position support patient centered medical care.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Become familiar with all dental and educational programs and services offered by SBNC.
• Makes contact with non-profits, schools, SBCC/UCSB, churches, Community Centers, Boys and Girls Clubs, Pre-schools and other service groups to create contacts to support outreach efforts.
• Assist individuals and families in making appointments for specific low cost or free services, such as CHDP.
• Teaches oral hygiene in the Goleta Neighborhood Clinic.
• Responsible for Dental Case Management.
• Provide assistance to individuals and families with referrals to community services and non-profit services in the community.
• Provide presentations on SBNC dental health and nutrition at parent meetings, community events, health fairs, etc.
• Design, facilitate and assist with SBNC Goleta Dental health education classes.
• Attend and represent SBNC at community meetings and collaborative partner meetings with HPS.
• Maintain Goleta Dental Outreach promotions statistics and provide monthly reports.
• In collaboration with Health Promotion staff, maintain a Goleta Dental Outreach/presentation calendar.
• Create flyers/materials to advise community about Goleta dental services/programs, and set-up a regular distribution schedule.
• Become familiar with web based dental health resources.
• Demonstrate understanding of and observe all SBNC policies, procedures, rules and regulations.
• Interact with patients, dentists, staff, vendors, and visitors in attentive ways that demonstrate caring and that reflect the SBNC mission and philosophy.
• Demonstrate understanding of and observe all SBNC policies, procedures, rules and regulations.
• Demonstrate successful work-related behaviors.
• Attend all required SBNC meetings and trainings.
• Available for Weekend and Evening Events. Hours will be flexed as needed.
• Other reasonably related duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or it is a logical assignment to the position. The employee is expected to perform other duties necessary for the effective operation of the department.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

Education: High school diploma or equivalent. AA Degree or some college experience preferred. Demonstrated interest in healthcare, community education and related issues through additional training/education.

Experience: Minimum of one year administrative assistant experience required or related experience and/or training; or equivalent combination of education and experience.

Knowledge & Skills: Bilingual in English/Spanish. Bicultural preferred. Computer skills and working knowledge in the use of standard software such as Windows, Word, Excel and PowerPoint. Skill in developing promotional materials. Inclusive approach to all potential patients. Possess existing community contacts with target communities. Able to work independently. Demonstrated ability to lead, direct and organize both small and large educational groups. Demonstrated ability to prioritize workload and multi-task. Strong interest in working with the public.

Physical Demands: May be required to lift objects weighing up to 35 pounds. Sitting in a normal seated position for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal range. Ability to move about.

Certification/License: Reliable transportation required and valid driver’s license and auto insurance.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job unless providing such accommodations would result in undue hardship for the SBNC.

Salary Range: $22 - $25/hr

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