Job Description

Casualty Field Adjuster

Job Summary:

The work of our field adjusters directly contributes to the success of our organization. You will have the ability to make a meaningful impact by leveraging your industry expertise, customer service skills, and ability to manage priorities in a fast-paced environment. This is the perfect opportunity for a self-motivated Field Adjuster to apply their knowledge of negligence theories while investigating Liability claims. This position provides an opportunity for the right candidate to expand their career and grow with a forward-thinking organization.

Responsibilities :

• End to end management of liability field claims according to client guidelines and state requirements.
• Conduct thorough field investigations to determine damages and assess liability exposure.
• Interview related parties including insured, claimant, witnesses, and others as appropriate. Take detailed notes of your interactions and enter them in our internal claims handling software.
• Recognition of risk transfer potential.
• Work well with internal and external customers to provide superior reports so that proper evaluations of claim values can be made.  
• Appropriately represent the company by executing a high level of service and always maintaining professionalism.

Key requirements:

• At least 3+ years of relevant experience
• Must maintain current and valid adjuster license(es)
• Must maintain a valid driver’s license
• Strong project management skills and ability to work independently
• Strong working knowledge of insurance laws
• Strong verbal and written communication skills
• Excellent customer service skills
• Experience with Claims Pilot and ImageRight, or similar is a plus
• Experience at an independent adjusting company is a plus
• Must have physical ability to conduct the responsibilities of the position (carrying 30+ lbs.)

Company Overview:

Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!

As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and a “roll-up-your-sleeves, get it done” mentality. We are searching for experienced, energetic, creative, and self-reliant professionals for exciting career opportunities!

Benefits and Perks:

​​We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance, and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company! 

EOE

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